RefunD Policy

ALL SALES ARE FINAL. NO REFUNDS PROVIDED

Due to the nature of our products, and federal health regulations, all purchases are FINAL SALE. Payment is non-refundable and non-transferable. NO refunds or exchanges will be accepted. If you believe that you have received defective item, please contact us immediately. Only sealed Hair Care products with Receipt are Available for exchange. We will NOT allow an exchange if the item has ANY signs of being worn, tampered or used. If you have any questions or concerns, contact customer service directly via email info@hmthebrand.com 

*I fully understand that by successfully completing my purchase via www.hmthebrand.com I am agreeing to all polices. 

Shipping

Once your order is placed you will receive a confirmation email.

Tracking is available for all U.S. orders. You will receive a tracking number via email once your order is processed and has shipped.

we do not have express shipping Available.

Standard shipping is 10-14 business days due to covid.

*Please be advised in monitoring of fraudulent transactions, your billing and shipping address must match in order to process an order. Failure to do so will automatically result in your order being cancelled and payment refunded to your account.